06/16/09

One of the better dealers out there

by SpeedRacer

I bought a used Mazdaspeed 6 from them in Oct 2007. They covered all the warranty claims and tech service notices when I brought my car back in for service.

Mark was the sales rep (very good), and Jason is the best service advisor out there. Never a problem getting my car in for work or an oil change.

• Pros: Good customer service
• Cons: None at the moment other than the 30K miles service cost.

02/23/09

Huge selection + Great buying experience

by VladNKY

Just purchased my first Mazda - 09 Mazda3 Hatchback at Kings Mazda, and was really impressed at how they do things, i.e. how they sell, how they treat their [potential] customer. They are so unlike many other car dealers in Ohio and Kentucky in that they do not seem to practice hardsell, upsell and such sales tactics, instead they give you the facts and try to reach a true compromise in terms of the value you get.

I negotiated my final out-the-door price over email without even talking to Tim, an internet sales manager. Once I got the fair deal I was looking for in email, I came to the dealership and was done in less than 2 hours (which included an extensive test drive and dealer financing process). Mark, a senior sales consultant, has helped me with filling out all forms, test drove the car with me while answering all questions, and showed all features in detail. He is the most courteous and friendly car salesman I've ever talked to. I am going to recommend him and the dealership to all my friends and family. Even if the great deal I got can be partially attributed to current state of the economy, Kings Mazda, Mark, and Tim beat all other dealers in the Tri-State (Mazda as well as Honda) in terms of car selection, value (including free oil changes as long as you owe the car), and the way they conduct both their online and brick-and-mortar selling business.

Thanks again, guys! Hope you keep up the great work you are doing!

Vlad

• Pros: Car selection, value of the deal, no-hassle and no-pressure purchasing process
• Cons: none at this point

09/25/08

Great Mazda Dealership - Kings Mazda

by sarahkeller

What a great experience! Very relaxing atmosphere. No pressure sales and great service. I even recieved free oil and filter changes for as long as I own my car. I would definately reccommend Kings Mazda to all my friends.

• Pros: Very relaxed friendly atmosphere
• Cons: There aren't more dealerships like Kings Mazda

07/02/08

WORST MAZDA DEALER EVER

by FEMALE1VETERAN

Please read this BEFORE you even think about going to this dealership.

i have been ripped off by them more times than I care to even think about. BECAUSE OF THIS AND I MEAN THIS DEALERSHIP I WOULD NEVER EVER BUY A MAZDA.

THEY GIVE ANY MAZDA DEALERS A VERY BAD NAME.

• Pros: HORRIBLE, AWFUL, PAINFUL
• Cons: THEY ARE HORRIBLE TO CUSTOMERS