Ambience Salon Spa by the Hairy Cactus
West Chester , OH 45069
Phone: (513) 771-9335
Fax: (513) 672-7592
Ratings & Reviews Summary for Ambience Salon Spa by the Hairy Cactus
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User Reviews for Ambience Salon Spa by the Hairy Cactus
03/04/2008 Posted by cynjaw
I have homes in both Cincy and Saratoga Springs, NY and have been an Aveda customer for several years. Over the past 2-1/2 years, I have visited Ambience when I needed my hair cut and colored. When I first went there, I had a terrific stylist, however, she left and on my last 3 visits I have had different people each time and have not been happy with the results. On my last visit, I actually had 2 young women - one for color and the other for the cut - who were more interested in gossiping with each other than in focusing on their customer. Honestly I am not interested in salon politics! Plus, the color was too light even though she had my formula from previous visits. The stylist worked way too fast, resulting in an uncomfortable cut - my hair was pulled and my ear was nicked with the comb. I don't know why the rush as there were few customers while I was there. When I went to my NY stylist, she took one look at me said, "What happened to your hair?" I have curly hair and it had been cut with a razor, thick sections for each cut, which resulted in it sticking out at various places on my head instead of laying in nice curls and waves. My NY stylist uses scissors and cuts only very thin sections with each cut. As a result, my hair looks nice and needs a minimum of care - pretty much wash & go. So, Ambience may be a nice Spa, but I don't recommend their hair services. I won't be back!
02/27/2008 Posted by cincygrl88
I wasted my money getting an eye brow wax there. The spa person did not shape them at all or do them the way I asked her to. After the wax my brows still looked messy and outgrown. She waxed them to her preference, NOT mine. I asked the spa lady to trim them about 3 or 4 times and she would not do it. I thought it was rude. When I went to pay I said that I was UNHAPPY with the job and the spa clerk at the front did nothing, she only asked if I wanted to schedule another time to come in. It's a new, upscale looking salon, but it does not seem that they care about customer satisfaction. I will not be going there again.
