John Nolan Ford
Cincinnati, OH 45213
Phone: (513) 631-2000
Ratings & Reviews Summary for John Nolan Ford
What Users are Saying:
- Simple contract
- Prompt follow-up
- Incentives
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User Reviews for John Nolan Ford
04/29/2008 Posted by lindalou01
I have been looking at cars online for about a year, but haven’t gone further than looking because I hate going to a dealership to buy a car. That attitude literally changed overnight for me. My boyfriend John Nolan Ford, to see if they might have the car that I wanted. He was put in touch with Jeff Jones, who confirmed that the car was on the lot. I called Jeff and set an appointment for 6:30pm. Jeff didn’t tell me that he was scheduled to get off work at 4pm that day. He said 6:30 was fine and he would see me then. He took all of my financial information, and had the financing approved before I arrived. The Finance Manager, Keith Andres was awesome! He got me a great rate, and took all of the pain out of the financing process. He was very patient and answered all of my questions. Keith is truly a professional and a pleasure to work with. When I got there, Jeff showed me the car and answered all of my questions. He treated me with respect, and listened to what I had to say. At no time did I feel rushed because he was working late. As a matter of fact, he never looked at his watch. After I signed the paperwork and the car was “officially” mine, Jeff still took time to show me how to program the stations on the radio, and demonstrated other features of the car, to be certain that I knew how they functioned. He even filled the tank for me before I drove off the lot. I have worked as a Sales Administrator for over 15 years in various industries. When it comes to sales people, I have truly “seen it all.” So when I tell you that John Nolan Ford has a valuable resource in Jeff Jones, you can rest assured that I know what I’m talking about. I love talking about my car and my experience with John Nolan Ford. I know that I will be recommending both Jeff and John Nolan Ford for years to come.
08/09/2005 Posted by launak
I had a poor experience at another Ford dealer in Cincinnati, so I began using John Nolan for my service appointments. They had excellent customer service and I was always happy with their work. I would highly recommend to anyone looking for Ford service in Cincinnati.
Pros: Timely service, Honest, Customer friendly
