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Cincinnati Shopping 2007

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Bajon Salon

6072 W Chester Rd
West Chester, OH 45069
Phone: (513) 275-1266
Fax: (513) 860-5516
Horrible Brow Wax - Bajon not that
2 Star Rating: Below Average

08/06/2007 Posted by g071895

I relocated here several months ago and used Citysearch to find a top salon. Bajon came with such glowing reviews that I gave it a try several weeks ago. Many of the staff are quite young - my manicurist/pedicurist, while decent, was not what I was paying for. She was new to the industry and I wanted someone with more experience (who would have done a more thorough job) for the price of the visit. The bad experince came with the brow wax - after a 2 second consultation, I was left with horrible, tadpole brows that do not exist in nature. My waxer in my previous city took the time to recommed a shape based on my face - not here. Everyone gets the same brows I suspect. I politely indicated this was not what I expected and it was not ok. Anyway, she offered to comp the wax, which she should have done, even though I would be bald for the 4 weeks it would take to grow out. After, however, she tried to renege on that comp and offer me a free wax NEXT time. Well, I was never letting her near my brows again! That felt "cheap" to me, particularly because I was receiving a few hundred dollars in services that day. Regarding the salon - it's ok. But, it's not the "upscale" posh salon Bajon would like you to believe. Let's not kid outselves, it is a suburban salon with fake wood floors and soccer mom clients (no offense soccer moms). That is not upscale to me. I will keep looking.

Pros: Friendly staff, flexible hours

Cons: Inexperienced staff, bad wax!

Response from this business

love our soccer moms
Posted on 08/09/2007
We hate to hear that a client was not happy with a service and ALWAYS work to make it right (when given the opportunity!)please let a manager know your name so we can address this properly. We are proud to say that we are Upscale but NOT UPTIGHT! At over seven years old we are working on some improvements i.e. flooring, the tile was just replaced in the pedicure room and around the front desk but budget rules whenever these things are done. We love our soccer moms and would not trade them for the world!!!!

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Editor's Review

An off-the-beaten-path oasis for luxurious treatments.  See the full editorial review.

Insider Tips

The Extras

Gratuity can be added to a credit card payment, so don't worry if you don't have cash for the tip.

More Insider Tips

Directory & Services Information

Parking

  • Lot

Hours

  • Mon 9am-8pm
  • Tue-Thu 9am-9pm
  • Fri 9am-7pm
  • Sat 9am-4pm

Payment Types

  • Gift Certificate
  • MasterCard
  • Check
  • Visa

Recognition for Bajon Salon

2007 Audience Winner - Color & Highlights
2007 Audience Winner - Day Spa
2007 Audience Winner - Facials
2007 Audience Winner - Hair Salon
2007 Audience Winner - Manicures & Pedicures
2007 Audience Winner - Massage
2006 Audience Winner - Hair Salon
2006 Audience Winner - Manicures & Pedicures
2006 Audience Winner - Spa

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