The Pool & Spa Warehouse
Cincinnati, OH 45241
Phone: (513) 554-0000
Ratings & Reviews Summary for The Pool & Spa Warehouse
What Users are Saying:
- Finished on time
- Accurate quote
- Good selection
- Reasonable price
- Fair treatment
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User Reviews for The Pool & Spa Warehouse
09/08/2007 Posted by deadloc
I have done business with this company in the past, no problems here. Consumers need to be a little more educated to the service that is being rendered. There are too many customers that dont what to take responisbity for their project. It's not always a turn key operation folks. The experience I have had seemed to be above average, however I wasn't ingnorant as to what I wanted the final project to look like. It seems in todays world the baby boomers want it all, to include it being free. Come-on, Wake up America!!
04/07/2007 Posted by kalvinater
Would'nt buy a coke from these people.Very poor instillation along with bad workmanship.After 2 weeks of playing on my pool table the felt came loose all over the table top.The corners on 5 out the 6 pockets have come unglued and its unlevel. Called them numerous times to try to get them to fix this . They seem not to care from the business side of this company too!!! I got taken for nearly 800.00 dollars. It's been 2 months now trying to get it fixed or replaced so I turned them in to the and the ohio attorney general. Be extreemly careful buying something from The Pool and Spa Wharehouse!!!!!!!!!!!!!! Sincerely, One ticked off customer!!!!!!!!!!!!!!!!
12/20/2006 Posted by treuland
I purchased a new hot tub cover which became completely saturated in 18 months in normal service. These are supposed to last 5 years, they have in the past. They made no effort to compensate or make amends. They essentially said that's tough luck or tried to blame it on a bad spell of weather. I would not do business with them again.
12/12/2006 Posted by shygirl199
I was sent to the Pool & Spa Warehouse by Watson's, their competitor. My first thought was that Watson's would probably send me somewhere awful to make themselves look better. Boy was I wrong. The guys at the Pool & Spa Warehouse were top notch, professional and knew their stuff. I needed parts no one else had and I was frustrated. I thought I was done and would have to buy a new spa. The Warehouse guys got the parts I needed shipped directly to my home in two days. My spa was up and running the next day. Thank you Pool & Spa and thank you Watson's for the referral. The whole thing reminds me of the old movie "The miracle on 34th street" where the department store Santa sends people out of his own store to the competition because he knows that's where they need to go to find the right toy. It turns out in the end that all of that good will generates increased business for his store. I hope that is the case for everyone. My first stop from now on however is going to be the Pool & Spa Warehouse. If they don’t have or cant get what I need, I guarantee you that they know who will.
Pros: If I had four thumbs, they would all be up!
12/12/2006 Posted by fshoffman
I was very impressed to see such a huge selection of billiards, pools, spas, pool & spa supplies and furniture to choose from. If you’re looking for that hard to find item then I recommend this place. The staff is very resourceful and helpful when informing you on the items that they have. The prices are great too. I was looking for darts for a gift and I couldn't believe how many there were to choose from.
Pros: Huge selection
Cons: None
