Pump Salon

04/02/08

love the look, depends on stylist for service

by ucim at Citysearch

my first experience w/pump was awesome. kelli (designer) had cut my hair and she gave me the haircut i've wanted for YEARS but could never get from all the other salon's i've been to. cost me $30 for cut&style. would give it 5 stars, but my experience yesterday was awful. i made an appointment for 1pm for nicholena.. haircut is okay but in the middle of my haircut, i guess her food came and she started rushing. i asked her to thin out some of my hair but not the front.. and she left me with some layers in my bangs that are not even a inch from my hairline.. dried my hair for a few minutes (my hair was still half wet when i walked out) put some hairspray in and charged me for cut&style. ($40 for being a director)

10/07/09

First place I stop when I'm in town

by Laurita3 at Citysearch

I've been a Pump customer since 2005 and I wouldn't go anywhere else to get my hair done! My stylist, Lisa, always achieves a perfect, natural color for me and my cuts are always outstanding. I love the free drinks and magazines as well as the assortment of products they sell. I live out of town but I don't let anyone but Lisa touch my hair!

• Pros: best color and atmosphere

09/09/09

The worst hair cut ever

by Cali42 at Citysearch

Haircut with Robin. This is the worst hair cut I've ever had. I told her specifically I am getting my hair fixed as one side is cut into and thinner than the other. I showed her which side. When she was done I felt one was thinner than the other and pulled my hair forward to show her. She just walked away and said to call her if I had questions and continued on the computer. No thank you, no it looks great. Nothing. I had asked her to cut into the back more to make it piecy. She cut into the side that was already thinner. She admitted this when I came back. She said she cut into the wrong side because that was the side I was pIaying with more. I had asked her to cut into the back. Why wouldn't she look at my hair and feel it before cutting more into the wrong side? I sacrificed 2 inches of my length to fix it and left there in a worse situation. It is as if she wasn't paying any attention. She also cut the underneath of my length an 1 1/2 inches shorter than the top layer. This is bizarre. This looked really funny? I have not idea why. The piecy ends come into two strands pf two piece or four, leaving just lose hairs and making no impact. She admitted this when I came back. There are a lot of loose hairs she said. The layers are not blended or balanced. They are so random and just chopped up and one side is shorter and cut into than the other. When I went back to have it fixed she asked me to tell her what to do. I told her I can't see the back of my hair but wanted it blended and balanced on both sides. She kept insisting for to tell her what to do. She even laughed at one point as if there was something wrong with me. It was very unprofessional and insensitive since I had lost two inches of my length and came to her to fix. She admitted she cut my hair on the wrong side when I came back and then proceeded to tell me it looks balanced even though it wasn't. When you pull it up and one can see one side is thinner and shorter. The owners of Mitchell's and Pump must not care about their quality of service because everytime I step into one of their salons their hair dressers make monumental mistakes. Their charges are outrageous for the service they attempt to give. Robin charged me $53 as she was an Art Director.

• Pros: location
• Cons: poor quality service

Editorial Review

by Contributor at Citysearch

Receive breath taking updos, clean cuts and luminous hair coloring to compliment your style at Pump Salon in Cincinnati.

06/24/08

Great Place!!!! Look no further!!!!

by jries at Citysearch

I have been going to pump salon for years now and I can't think of a better place to get my hair cut. Nicki and Morgan are great at what they do. For a guy with very little style they always have my hair looking great. I would highly recommend this salon to anyone. I have also heard a lot of great things from girls who have visited the salon upon my recommedation.

06/19/08

Great Salon

by Katie0 at Citysearch

Pump Salon was recommended to me by my boyfriend when I moved back to Cincinnati. I have been cut by and colored by Morgan. Each time I have walked away from my appointment fully satisfied in every aspect of my visit to Pump.

One of the most important things to be when it comes to my hair care is being sure i can trust my stylist. At Pump, that trust comes easily as Morgan has taken the time to talk to me about what hair styles might work best for me, how to achieve the look I desire, and how to maintain those looks in a daily basis. Everyone there is very knowledgeable, professional, friendly, and FUN! they take a strong interest in making you look and feel great!

From the moment you walk in you are greeted with helpful staff and waits are pretty much inexistent. The decor and music create a very fun and energetic atmosphere. I also find the prices to be very reasonable.

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I've never walked away form a visit disliking or even doubting my hair style. I would recommend Pump to anyone looking for a great hair salon.

• Pros: Everything

06/13/08

A mans best friend;

by prctrgmble at Citysearch

I recently visited your salon and met one of the nicest stylist / women I have met in a while .She ,#1 gave me a great cut , which by the way, I thought I new what was best for me thank God I work in an office where the majority is female so I actually took her advice and now its great !!I really do look much younger and all my coworkers agree .Thank you Nicki you are the best stylist and person because of your advice and this great cut and style my confidence and looks are soaring.you are my official chair woman may you make many other guys confidence soar as high as our stocks on the market.

Client Forever P&G

• Pros: Nikiiiiiiiiiiii!
• Cons: I forgot her last name

06/13/08

The Best Hair cut and color, I'd had ever had.

by jonflux at Citysearch

I had an appt at 12:30 with Thaddeus and this was the first time I have ever gone to Pump. I was checked in, had a seat, and got a free drink. Flipped through about five or six pages in a mag and then Thad was ready. I was shampoo-ed by his asst. Then the magic began, I brought in a picture of the general Idea of what I wanted. And he started cutting and we talked which was nice, then I watched has my hair transformed into the picture. Then he asked "what do I think?" I wasn't sure about the sides, but he continued styling my hair until I was 100% sure. I LOVE THIS PLACE. I love my hair, and everything was Great!! I Highly recommend it. It is hip cool, and just making an appt gets me excited because I know I will look great walking out. True the best experience I have had at a salon. I have gone twice more and I still get wow-ed every time. A+ I don't normally write reviews, but this one I had to share. THANK YOU PUMP !!!!

• Pros: EVERYTHING
• Cons: NOTHING

06/13/08

What more do you want?????

by jjsmith4 at Citysearch

By far the best Salon that I have ever been to. I have been going there for almost 2 years now and will never switch. Great people and they are always upbeat and fun to be around. If you want a great atmosphere, great people and GREAT HAIR this is the place for you!!!!!!!!

06/12/08

Trendy Salon with AMAZING talent

by EmilyAllison at Citysearch

I've been going to Morgan at Pump Salon since 2002 and I absolutely love it! I've been to a couple other girls too, which were also really great. Even though I moved to Southern Cali 2 years ago, I still plan my visits to Cinci around getting my hair colored with her. The salon is funky and upbeat, and everyone is always super nice too. The price is very fair compared to the amazing talent they provide. Also, they sell all the Bumble & Bumble products you need, which are the best. I've been using B & B products exclusively since I started going there. Overall, I always look forward to going there, and I always LOVE the end result of having fabulous hair :)

06/12/08

Best salon and atmosphere

by lyssmoore at Citysearch

I have been to several different salons and by far this was the best hair color/cut I've ever had. The salon is fun and vibrant thanks to the music and colorful atmosphere, while there is always fun conversation. Everyone I have experienced has been kind and eager to make you feel at ease. Prices are very reasonable for the kind of service and you receive. I would definitely recommend this to anyone! Male or female!