Kings Mazda

Doesn't Recommend

Justin M.

Joined 11 months ago

I purchased a car here new in 2011, there were very friendly upon the sale but have had terrible customer service ever since signing.

Upon trying to refund my extended warranty the finance department has made up loops for me to jump through in order to drag the process out as long as possible. They refuse to answer questions regarding when they will process the refund. They don't reply to my emails and make up excuses as to why they have not performed their end of the processing. Additionally multiple employees abruptly hang up the phone when they don't want to give a straight answer. This is extremely rude and I will not be buying another car from this dealer in the future.

If you have any problems after signing the dotted line you can bet it wont be handled.

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AkaiBerryQueen

Joined 2 years ago

No complaints. Continued Excellent Service

Kings recenty performed the 30,000 mile service on my Mazdaspeed 3. Jason Moore and the rest of the service staff did their usual excellent job. No complaints; Kings has a first-rate service department.

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palmtreesun

Joined 2 years ago

Definitely recommend. I would definitely recommend John Foltz to anyone looking for a Mazda.

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thesandwoman

Joined 2 years ago

Very clean. Very clean!

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HarborInn

Joined 2 years ago

Great. Great!

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Anne8574

Joined 2 years ago

We love out CX-9. We love out CX-9!

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Cara4fun

Joined 2 years ago

Bob was great. Bob was great to work with.

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candacelevinsky

Joined 2 years ago

Satisfying experience at Kings. Overall, the experience was a very satisfying one. Very satisfied with the vehicle itself, so far.

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Camile54

Joined 2 years ago

Completely blown. Pat was the woman who handled the financing for me at Kings Mazda. This is the second time I have worked with Pat on a new purchase/lease and I will definitely send anyone looking for a new car her way! Pat clearly explained what to expect for payments as well as answered any questions I had. I am completely blown away by the help that Kings Mazda provides!

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jarben

Joined 2 years ago

Very responsive. Very responsive & great to work with.