Best jewelry experience bar none!.
There is no reason to spend precious time going anywhere ~besides~ Krombholz Jewelers. After 2 failed attempts to achieve what my future husband and I wanted with previous jewelers, Lee Krombholz came to the rescue and proved above and beyond that one place CAN do it all and then some! Having a design hand drawn by my husband-to-be, Lee brought it to life.
His expertise, dedication and knowledge was invigorating, not to mention his wholehearted interest in the project. We can honestly say it's the best jewelry experience we've ever had and plan to create projects just to work with he and his staff again. Everyone is friendly, their location is convenient and besides the ultimate end result that is gleaming off my finger, they even have chocolate at the door. =)
If you haven't been there, you should remedy that. You will not be disappointed and we will be recommending the Krombholz experience to everyone we know. (And we're majorly picky and not easily impressed) Enjoy!!
We (my now wife and I) started looking for engagement rings in what I would imagine is the typical fashion - by going to the big box stores and being hassled, or maybe more accurately, bullied into whatever jewelry the salesperson thought we should like. The selection of jewelry was outdated, plain, and almost always the same as the previous store we had visited. Admittedly, not all things were bad; there were some pieces that were unique and to our liking (even the occasional salesperson was okay). However, we had more or less decided at this point that the only way to get exactly what we wanted was to get a custom ring.
This begins what I would generally refer to as phase II - a custom engagement ring at a big (but local) jeweler. They started by taking our ideas and the ring designs we liked (a big step up already) and sketched out a few designs for us to review. The timing of the sketches was quick and we chose one we liked and made a list of alterations for the next sketch. Unfortunately, it went downhill from there. After not hearing anything for two weeks, I called only to find out that the designer was on vacation. Everyone deserves time off, but the lack of any communication to a couple eagerly awaiting the design of their ring was quite bothersome. Not surprisingly, the lack of respect and basic manners made it easy to say no thanks and move on.
This brings me to phase III (and thank goodness, the final phase) - a custom ring at a local family jeweler (Krombholz Jewelers). Like most people from
Krombholz Review of our Wedding Bands. Working with Lee on my wife's wedding band was truly a wonderful experience. For such a special, important piece, you want to make sure you have a jeweler you can trust and will do a fantastic job. We received exactly that in Krombholz Jewelers. Knowing the owner is also the chief designer on our ring gave us great comfort that the job would be well done. Given their track record and my experience working with them, I would recommend them for anyone in need of a great jeweler!
One-of-a-kind Engagement Ring. As someone who knew very little about jewelry planning on marrying a girl who knew a LOT about jewelry, I was understandably nervous about my decision. I went to many "pedestrian" jewelry stores to do some research; an impersonal experience that normally started with a catalog search. However, after one window-shop with my girlfriend at Krombholz, I was able to confidently make my decision. The difference was Lee, Brad, and the helpful staff at Krombholz. By merely listening to my girlfriend describing (in detail) the components of her ideal ring, Krombholz was able to produce some stunning examples and design a custom ring. The staff at Krombholz was extremely knowledgeable, professional and flexible, providing outstanding customer service before and after the purchase. My fiance now has a one-of-a-kind ring; the kind she deserves. The next time I need to learn something about jewelry, I know exactly where to go.
Great flexibility, prices, and overall service!!!.
My fiance and I spent quite a bit of time checking out jewelers in the Cincinnati area from Tiffany, James Free, Krombholz and others. Each store had a different feel and we had good experiences at each. After our first trip into Krombholz is was no question where I was going to buy the engagement ring. We met with Lee on our first visit and worked with him from there on out. Lee was very flexible with our schedules as I am out of town every weekday and he made sure to fit us in on any day that we asked.
To the actual service: Lee was able to answer our numerous questions on diamonds and fill us in with all the characteristics of the diamonds and metals. He was able to give us the pro's and con's and help us make an educated decision within our budget. Not only this, but Krombholz specializes in custom jewelry. This was 1 major perk that no other stores offered. At other stores, we basically had to pick a ring from the case and order her size. From Lee, we were able to customize the shape, style, width, etc to make the perfect ring. In the end, the price was within my budget and my fiance continues to get compliments on her ring. I couldn't have asked for a better experience.
Because of the excellent service, we will definitely be purchasing the wedding bands from Krombholz and know they will be perfect.
Thanks again for your help Lee and making this a fun, rather than stressful, experience!
The best part is the staff and service.. Of course they have lovely jewelry but that is not the best part. The best part is the staff and service. Everyone is friendly and welcoming. I’ve done everything from purchase, to repairs, to custom made jewelry. Brad is very creative and great to work with. My custom made jewelry made from favorite gems acquired in my travels met all my multi-functional desires – wear as a necklace, pin or come apart and reassemble into something different. What fun! And the price - reasonable. My favorite area features antique jewelry/consignment...There are often unusual exquisite offerings – irresistible! Brad’s resourceful consultation helped me find just the right gift for my daughter’s 16th birthday and later, graduation from college – exactly fit her taste and style. When you visit Krombholz, check out Lee’s latest design project/awards… creative jewelry design artist in action! Wow.
We keep going back. I can't say enough good things about Krombholz Jewelers. My fiance and I visited several local jewelers in Cincinnati while shopping for my engagement ring and the decision to buy from Krombholz was an easy one. From the moment we first walked into Krombholz the employees were more concerned with educating us about diamonds and the selection process than making a sale. I never felt pressured. They went out of their way to bring in multiple stones for me to see, and when I wasn't able to find one I wanted the first time, they kept bringing in more. Through this process I was truly able to pick out my favorite cut in a quality level that was acceptable to me. I also had Lee create a custom setting based on pictures I provided from the internet. The final product is absolutely beautiful. I have received so many compliments on the style. Since this purchase, my fiance also returned to buy me a pair of pearl earrings. He had nothing but great things to say about his experience with Ellie and Brad during this transaction. I will also be returning to have my wedding band custom made to match my engagement ring. Aside from our extremely positive experiences in terms of customer service and quality of their jewelry, I would also say that the prices here seem very reasonable to me. I was nervous that having a band custom made would be impossible on our budget, but it ended up being the same or very similar to pricing on pre-existing bands that I didn't like as much. I would definitely recommend Krombholz to anybody looking for fine jewelry in the Cincinnati area. Thank you Krombholz for everything!
The Best Jeweler in the Midwest!.
This is simply the best jewelry store in the midwest. Customer service is the hallmark of this store, and it is matched by the knowledge and technical skill of the highly trained jewelers. Their jewelers are custom specialists, which should appeal to both newbies, as well as seasoned jewelry buyers. Their eagerness to explain options in layman terms makes it a comfortable setting to make purchases in. What is most refreshing is that they do not try to convince you to make the most expensive purchase or repair. They care about their customers, which will immediately become apparent to you when you walk in the door. The store truly has a familial atmosphere.
As a professional male, the selection of the perfect engagement ring or gift is a daunting experience. Their years of experience in custom pieces allow them to understand what you desire even when you can't verbalize what you envision. This keeps the process from being overwhelming.
Whether you need to purchase an engagement ring, a gift, or have a repair made, this store will exceed your expectations. I will continue to make purchases from this store. They are unequivocally the best jewelry store in the midwest!
Krombholz gets a Ph.D in Jewelryology.
As a Financial Planner, I ask lots of questions to make sure the plan I develop meets the client's needs. Lee did the same when I was purchasing a ring for our 40th wedding anniversary. He proded, clarified and summarized and the end result was a masterpiece. He connected all the 6 children's initial along with mine and my wife in a white gold setting bordered by two rows of rubies signifying her birth month and 40th anniversary. His attention to detail and his dedication to creating a unique piece of beautiful jewelry with a hidden story was work worthy of a Ph.D in Jewelryology. He is the first person I recommend to friends, family and clients.
ps. my wife has been stopped twice in galleries in Sedona, AZ asking about her ring. dbh
Great customers make great jewelry! It is fun to work with people who are thoughtful and give you some artistic freedom. I feel blessed by my great customers!
Amazing Experience. I went to Krombholz jewelers to reset the diamond from my original engagement ring. When I started the process, I knew nothing about jewelry, and had no idea what I even liked. I sat down with Lee, who patiently showed me many styles and shapes of rings, and we tried to narrow down what my taste was. We met several times, going over many designs and options. I eventually came up with a look that I wanted (and was worried that "my ring" looked good in my head, but wouldn't look as good in real life). Lee brought my vision to life even better than I could have imagined! The quality and craftsmanship is incredible and the whole process went so smoothly. I would recommend Krombholz jewelers to anyone (I already have to all my friends)!
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