Snooty Fox

Doesn't Recommend

Tammy M.

Joined 8 months ago

I have always had a great experience when consigning at the Blue Ash location until recently. The past two times I have taken clothes they accepted 70 pieces once and 45 the next. Total I have been paid $45. I have checked on the account several times over the past few months, unfortunately they can't tell me what has happened to all the other pieces that I took in, but there is no record or a way to get my merchandise returned to me that didn't sell. I will not be to consign anything else. I am very disappointed, perhaps there is too much expansion and not enough customer service.

Recommends

Lyssa S.

Joined 1 year ago

Snooty Fox West Chester. I have been a consignor and customer at the West Chester location for 10 years and have always had a positive experience. The staff is very good at knowing what will sell at their store so, they always have top-of-the-line merchandise. The manager there is wonderful; always friendly and helpful. Any time I have a question she takes the time to explain it to me. She also makes it a point to greet me as I enter the store, even remembering my name!

I have never had problems with the items I've consigned...I've made good money on items I would have otherwise donated to Goodwill. I was there this past Saturday and despite how busy the associates were the young lady took the time to help me find accessories to match the outfit I was purchasing for an event that evening. The store/displays always look great reminding me of what you would see in a Macys or Neimun Marcus. Overall, I would recommend the Snooty Fox to anyone wanting to find high fashions at reasonable prices!

Doesn't Recommend

E S.

Joined 2 years ago

They should rename this place Snotty Fox. I brought in a bunch of high end children's clothes, cleaned and on hangers. The snotty lady working there said she would take one item that still had tags on it. Gee, thanks.

Meanwhile, Snotty Fox doesn't have any decent kids' clothes, which is why I brought some in. I told her i was surprised because it was alot of nice clothes from Gap, Gymboree, Talbots, Children's Place, etc. The lady I worked with was old and I'm sure all of her kids are adults, so I don't think she actually knows what parents like to dress kids in or what kids like to wear.

I checked out what was in the store while I was there and there was a ton of stuff from Walmart. I'm surprised they don't know that George is the Walmart brand. The lady working there told me she knew what would sell there and what wouldn't, and that my clothes wouldn't sell. I said okay and drove to different consigment shop.

The other shop accepted everything right away, and most of my items sold at the other store within the first week, so it all worked out, but I wish I hadn't wasted my time at Snotty Fox. I had been a long time customer of theirs before this, but I was really unhappy with this interaction. I think I will give all of my business to the other store from now on, as they are much friendlier and cost less. Also, they offer a lot more kids clothing, which is what I like to buy.

Doesn't Recommend

DCShopper

Joined 2 years ago

Horrible experience as a consigner. I've taken high end clothing to the Blue Ash location and really thought they would take care of me as I've been a ling term shopper there. I've spent thousands there on designer shoes and clothes! Here is what happened to me and I'm sure the story may ring true with other consigners here - the staff was rude and would tell me they were busy to either tell me what was sold or how much I could come and pick up. Finally, after months I got paid. First it was after 2 months of consigning and then again after 4. What I can tell you is this: I stopped by every week and KNOW my items were no longer on the shelves after a week. So what was the delay? Seems lime it was laziness to me. I was also not paid for four items. They rudely told me that they paid me for all they they owed me with no explanations what may have happened to the other items. I'm not happy with th service, treatment, and the head scratching work practices. Seems like something isn't right. My recommendation is for you to take your clothes somewhere else. You might not feel like I did: CHEATED!

Recommends

Lovelace123

Joined 3 years ago

Cosigner's and a Buyer's Review. I've both been a buyer and a cosigner.

Things you should know as a cosigner:

1). You will NOT make a lot of money selling your clothes.

2). You will need to pay a $20 start-up fee before you can sell, but it's good for life.

3). It takes a while for you to get paid on your account - the whole system is very slow and inconsistent. I suggest calling before you make the trip out to the store to get your money.

4). This is a great place to sell your clothes that you no longer wear, but are too nice to donate to a thrift store.

Things you should know as a buyer:

1). You can find amazing deals on designer bags and shoes (I purchased a Chanel bag for $500).

2). Expect to dig through clothes to find something you'll really love.

3). The staff has their good and bad days - sometimes they can be rude and unfriendly just because. "Snooty" is a good word.

4). A deal that you can get here is too good to pass up!

5). Do buy a $10 Platinum Card to get 10% daily discount and 20% on special "member" days.

Doesn't Recommend

MarynMikeS

Joined 3 years ago

Snooty in Attitude, not in Clothing. Yesterday, I took 15 items (mostly from Talbots) to the Snooty Fox to consign. They rejected all but one! All my items were like new, and bought within the past year. On the racks I noticed, while looking around, many outdated and low end styles from Wal-mart, Target, and such. Not that there is anything wrong with clothing from these stores, but the prices at Snooty were higher than new. I found a much better alternative in West Chester-Second Chance Consignment in Beckett Ridge. Much higher quality things! Friendly people!

Doesn't Recommend

sj hacker

Joined 3 years ago

Not a legitimate business. I have had three experiences with Snooty Fox as a consigner of clothing. All three were disastrous. Most troubling was their lack of accountability for the merchandise I had dropped off. They had no idea what had sold and what the price was. All they could tell me was "what they owed me." Everything is done by hand in an antiquated accounting system that is not accurate nor reliable. Clearly, they are taking advantage of people who are consigning their clothing in good faith. I was told I could pick up the items that had not sold at the end of my contract. When I went to pick up the items that had not sold, they had no idea where my pieces were and shuffled an answer about how everything must have sold. Very shifty. The Snooty Fox has quite a scam going here in Cincinnati. As an aside, I have always thought their sales help to be rather "snooty". Who do they think they are? They are rude, inept, and know noting about customer service or retail.

Doesn't Recommend

RedRSX

Joined 4 years ago

Shady Fox. Very "shady" operation regarding "consignment." I recently opened an account with Snooty ($20); leaving 15 items initially. The clerk asked if I'd like to "donate" the few items they did not accept. I declined and took the items myself to Goodwill. I returned to the store a few days later to discover most of my items no longer on the racks (men's clothing, of which they have a VERY small collection, less than four racks total.) At the time, I actually was only able to locate two of my remaining items, both of which had price tags of $8 and $10. This was less than a week after opening the account. Several weeks later I was in the area, so I stopped by to see how much money was on my account. The clerk checked and stated "it looks like I owe you $2, would you like that now, or would you like to leave it for a later date." Given the fact that most all my items had been sold/disappared within the first week and that none of my items remained on the racks several weeks later, it's clear the Snooty Fox should be renamed the "Shady" Fox. As the poster below pointed out (last year), simply take your items to Goodwill and don't fall victim to the scam of opening a $20 account with Shady Fox. You'll never see any proceeds from the sale of your goods, plus you're out the $20 - SHADY, SHADY, SHADY...

Recommends

Contributor

Joined 10 years ago

Chain of upscale consignment shops let shoppers dress to the max while spending a minimum.. In Short
Inside, the Snooty Fox looks like any other upscale clothing boutique: women's, men's and children's brand name clothes and accessories fill the racks and line the walls. But a closer look at the price tags reveal big savings on first class, secondhand goods. The "snooty" part of the name refers to the store's selective inventory; only new or gently used, stylish clothing is accepted. No dye splashes, stains or tears allowed.

Doesn't Recommend

snootyfox

Joined 7 years ago

had terrible customers service at the Anderson store. The salesperson was very SNOOTY.. A lot of new clothing came in as we were checking out. I asked if we could see them, and you think I asked

fo the key to the vault.

Person didn't smile, maybe she was having a bad day. But I was spending money in her store. She

really was SNOOTY.