Jeff Wyler Honda of Colerain

11/14/11

What a bunch of liars

by WrongedbyWyler at Citysearch

I ordered a $28k Accord from this dealer. Went to pick it up. In the three days they had the car, they managed to dent the passenger door and damage the paint. Then they said the best they could do was reimburse $150 towards the repairs. The repair bill stands at $500 and they refuse to pay to make it the new car it was supposed to be upon delivery. Is it too much to ask that a car be in new condition when you pick it up? I don't know how these people sleep at night.

05/16/08

Great Customer service

by Jackn at Citysearch

I did a lot os research over the internet and used the internet sales department. They gave me no high pressure. showed me exactly the car i wanted . got me a good trade deal and a nice payment and did several followup calls to see how i liked the call. that have also answered some technical questions as i have never owned a Honda before. I would definitely recommend them

• Pros: No high pressure. Allowed time to think. answered all questions
• Cons: none