Wendy's Cincinnati Bride

alterations told me to lose weight..... I had a fine time picking out a dress but after that it all went downhill. First of all, they didn't call me when the dress came in. I had to call the alterations place twice and never got a call back. Then I had to call the store and get them to get ahold of alterations. When I finally found out that my dress was in the dress was too small and the alterations lady was not very helpful. She acted like it was no big deal, she suggested I try the dress with no bra. It helped a lot but it was still tight, now remeber this is the alterations place and they should want my business because the dress needed altered. I told her that I was still concerned and the dress was still too tight and I couldn't breath. She asked me when the wedding was and I told her it was in 6 months. She proceeded to tell me "well you have pleanty of time before the wedding, you could lose 5lbs and it would fit much better." I was pissed.. first of all, I am the same size I was when I was measured for the dress. Second of all, you want my business don't tell me to lose weight, I am a size 4 and perfectly fine with my body, I shouldnt have to change my body to fit into a dress!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! needless to say... they lost my business... just beware of the alterations.. they are AWEFUL and I don't think too highly of the store for ordering my dress too small.…

Poor service and attitude. I went to wendy's for bridesmaids dresses and was disappointed and angered by their rude sales consultant. Young with short blonde hair, she acted helpless and had a rude and unprofessional response for every question I asked. They should not let this person talk to another customer. I will never recommend this store to a bride.…

Great Customer Service. I hadn't even planned on going into Wendy's, but they were open before the other bridal shops in the area. We walked in and had no wait with no appointment. The consultants asked us if they could help us find anything and explained to us that we needed to register to try anything on but were free to look around. The store was clean, organized, and peaceful, and had a great atmosphere for looking at and trying on gowns. The gowns are all out of their garment bags and there is plenty of room on the racks to actually see what each gown looks like. After explaining to the consultant what I was looking for, she pulled several gowns that fit my style and price range. The dressing rooms were clean and private. The consultants help you into and out of each dress and there are benches in front of the mirror for your friends to sit and wait. I felt like the consultants really cared about helping me find the right dress. They didn't push me to try on anything I wasn't interested in and were helpful in finding dresses that fit my style. This was the first place that I had tried on any dresses and it was a great experience. After trying on several dresses at another store, I came back to Wendy's to buy my dress, not only for the dress selection, but also because of the personal customer service.…

Worst customer service !. My daughter ordered her bridesmaid dress over the phone...the salesperson kept saying she was a size 8 but my daughter kept correcting her that she was a size 00...dress came and it looks like a 5 year old made (Jordon design) and in a size 8 ...which fits her 160 lb mother. Wendys bridal customer service dept. is No Help. Ladies order your bridesmaids dresses from J Crew...…