Deer Hill

02/20/09

Look elsewhere

by newdad09 at Citysearch

This was the worst apartment complex I have ever lived in. Many promises were made when we first considered this property, and we were deeply disappointed by a number of problems at this property.

The staff is one big clique so if you complain about something valid, you are not taken seriously and appropriate correction is not made. It was difficult to get things properly fixed, our apt. had a number of problems that became more apparent the longer we lived there, and excuses were always made. This complex apparently has a long history of unhappy residents and a few possible legal issues. Some of our neighbors and people we talked with at the pool were hesitant to speak up because of intimidation and not wanting to be forced to move because of complaints. Some of the apts. were in better condition than others, and at this place, if you have connections and the staff likes you, you get treated much better. Be sure to have a nice car and that every person who visits you has a decent car as well, otherwise, you or your visitors may be approached by management. It made us very uncomfortable to even invite people over. Trash compactor broke down frequently, and stinky garbage left out in front. Difficulty getting staff to return calls or pick up phone, even when they are in office. Biggest issue was that you are promised a lot and get very little, and get shut down when you speak up. We would definitely recommend looking elsewhere, especially for the price.

• Pros: pool
• Cons: attitude of staff, maintenance problems, overpriced, promises not kept

10/28/06

Great complex

by emmayer at Citysearch

I've lived at Deer Hill for 1 1/2 years now, even though I originally planned on being here only 6-months. I have always had really good service from the staff -- from something as simple as the management bringing popsicles to the pool goers to maintenance fixing something one hour after I've requested it. Everyone is very friendly and professional. The complex is 10-15 minutes from downtown and close to many amenities (gym, grocery, golf, etc.). The grounds are well kept and my apartment building is always dead silent. The only reason I would leave Deer Hill would be to purchase a home.

• Pros: Management, safety, location
• Cons: Not enough light in lower level rooms -- basement-like. It is easier to heat/cool however.