07/07/09

GARBAGE

by omega81

I am leasing an apartment from UCR and my ENTIRE experience has been anything but professional. On the day that I signed my lease the man behind the front desk was drinking a beer and reading a Victoria's Secret catalog during business hours. The website has an email address as one of the suggested contact methods- my emails are never responded to. My apartment has was entered on an "emergency" basis and the not only was the "emergency" not corrected but I was not called before let alone after the entry. The only communication in reference to this emergency was some chicken scratch written on one of MY WORK DOCUMENTS. I could go on for at least 30 minutes giving future renters reasons why they should choose other rental agencies, but I hope that the reader gets my point. The location is marginally convenient, but the apartment and this company, UNIQUE CAMPUS RENTALS are GARBAGE.

05/07/08

Look somewhere else to find a good place to live.

by alimc07

I rented an apartment through UC Rentals about 2 years ago. What a mistake! At first like the other review said the landlord was extremely helpful and kind but after I signed a lease in April I never saw him again. When I toured the apartment in April I only saw 2 problems: 1) a couple posts missing in the balcony and 2) a door in the kitchen that lead to a straight drop (the apartment was on the 2nd floor). I figured I could overlook these because you can't really expect perfection in Clifton. Then I moved in in September. That's when I saw reality. The front door to the house didn't lock and wasn't fixed until January when he began to show the apartment again. The water pressure in the bathroom was very low but the pressure in the kitchen was really high. There was water damage to the outer living room wall and pieces were flaking off into the apartment. The bathroom sink drained very slowly no matter how much Drain-O I used and worst of all there were creepy crawlies (you know the kind I'm talking about)! Yuck! Also, when the apartment was to be shown to new tenants I was given no notice. They would drop off a letter in my mailbox as they were walking in saying they were showing the apartment! He never showed the apartment himself, he'd send someone else that I'd never seen before and they had no proof they even worked for him, how was I supposed to know if they were legit or someone trying to rob me? I called and emailed about the problems but nothing was ever done. Instead he charged me $900 (my security deposit + $300) to have it all fixed after I moved! Only one person I've ever talked to has had a good experience with this company. I even had someone warn me about them before I'd moved in. Wish I had listened. The bottom line is he is scamming UC students because he knows they'll do anything to keep from having to live in the dorms.

• Pros: All the apartments are close to UC.
• Cons: Pretty much everything else.

04/29/07

Do not rent from UC rentals

by djohnson111

I made the mistake of being tricked into renting from UC rentals by the smooth talking landlord. He will tell you how he will personally check in to make sure there are no problems on a regular basis. We never saw anyone from their office until it was move out day despite us frequently complaining about a leaking faucet as well as other maintenance issues that should have been taken care of before we moved in. The apartment wasn't even ready for us to move in on our assigned day.

When it came time to move out we were charged our deposit plus another $700 for charges that were completely wrong and often lies. Such as we were charged $60 for blinds being cleaned in rooms that have no windows.

The landlord is a liar and will take every cent he can from you. If you rent from here you have made a huge mistake. There are plenty of other reputable rental offices in clifton that you would be better to take your business to.

• Pros: Off street parking (for an expense)
• Cons: Terrible management, Crime filled locations