Wyoming >Thompson Plumbing, Heating & Cooling
We were experiencing wildly fluctuating
water pressures throughout the home. Vincent arrived promptly at the scheduled appointment time and began to troubleshoot the issue.
He quickly determined that the whole-house pressure reducing valve had failed. He also knew to check the water heater pressure/temperature bypass valve (as this can open when the pressure in the home exceeds the water heaters preset pressure setting). As it turned out—there were signs that the valve had opened. He also suggested adding an expansion tank on the hot water heater since the installing plumber (not Thompson) did not provide one—perhaps to save costs on his bid. He explained that this simple device could save my water heater should the pressure in the system increase like we had seen.
I also asked Vincent if there was anything he could do to improve the hot water delivery to our 2nd floor bathrooms. It takes several minutes of running showers/tubs to simply get hot water to these bathrooms. He recommended a recirculating pump/manifold at the most distant run on the hot water line. This entailed installation of a (very high quality) pump on the cold water-side of the water heater, and a small bypass manifold at the second-floor’s most-distant sink. Now—we have hot water within seconds, and we have stopped wasting water waiting for the showers and sinks to get to temperature.
Thanks (Again) Thompson! I’ll be asking for Vincent by name…he takes great pride in his workmanship, and it shows.
Andy M came to our house to do the fall check on our furnace. He found some stuff that needs replaced/repaired and was very patient in explaining everything to me. Would definitely refer all of my friends!
Mike T was professional and courteous. He was very knowledgeable and made very helpful recommendations concerning the care and upkeep of our HVAC system. He also identified a problem with our heat pump, fixed it and made recommendations regarding possible problems to watch for in the future as our HVAC unit ages. Great service, I really appreciated Mike T.'s honesty.
I highly recommend these guys. Kyle was right on time, friendly, professional & made some recommendations to save on our electricity/gas bill. A+++
Jason B. was great! He introduced himself, came in, put on his footies, and got to work! Real friendly guy. I think I'm gonna request him the next time we need service! Thanks again Jason!
Ernie arrived on time & was very professional. He did a great job on my annual funace check up.
Justin came to fix a leak in our stack.
Fixed the leak and looked at the rest of the plumbing. He found some issues that needed to be fixed right now and a few that could wait.
He is very knowledgeable, clean and on time. He was honest with his review of the plumbing in this house. I will call Him and Thompson for any and all my plumbing needs.
Extremely impressed with these guys. Polite, on-time, honest and very knowledgable. I've used them for water heater and HVAC. They are definitely my go-to from now on.
We had great service, as usual with Thompson. Nick was knowledgeable and answered all my questions. The service was fast and my house was clean when he left.
New Water Heater. The service specialist was on time and informative while performing the spring service of my air conditioner. He left the utility closet cleaner than when he started.
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