Bridal & Formal
Cincinnati, OH 45215-3102
Phone: (513) 821-6622
- Hours:
- Mon-Thu 11am-8pm, Fri 11am-5pm, Sat 9:30am-5pm, Sun 12pm-4pm
Editorial Review for Bridal & Formal – by Citysearch Editors
In Short
Shoppers will find gowns by designers Vera Wang, Badgley Mischka, Nicole Miller and other A-list names. For the budget-conscious bride, the store carries designs by Galina, Watters & Watters, Dessy and dozens of others. In total, the store has more than 3000 sample gowns. The store also carries tuxes for the men and a full array of accessories (including ring pillow and toasting glasses), shoes by Kenneth Cole and Nina and plenty jewelry.
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User Reviews for Bridal & Formal
08/26/2008 Posted by Annicenicole
I too had a terrible experience at Bridal & Formal. I had a bad experience not just once , but twice. The first time I went in I did not have an appointment, which to their credit did not seem to be a problem.....Great. I took in 3 pictures of 3 different Maggie Sotterro gowns. 2 they immediately told me they did not have a sample of and 1 they said they did have....again great. I went there because they are the only retailer in Cincinnati that has a contrat to carry Maggie gowns. So I patiently wait for them to pull the one that they did have. They seemed to have trouble finding it, so I browsed some other Maggie gowns while I waited. They encouraged me to try on other gowns while I waited, so I tried on one other. After trying on the one I didn't want and informing them I didn't want to try any others, they proceed to tell me they no longer have the dress that I want, because it was just SOLD. So at this point I feel like they knew this all along and was hoping I would find something else. Oh and the lady helping me had a TERRIBLE attitude, as if she didn't want to be there. And I could not believe that the dressing rooms had no curtians....WHAT? This was my first wedding gown try on experience, so I figured I will just shop else where. BUT I am so in love with several Maggie gowns that I decided to give them another try. I called to see if any of ther other dresses had come in from Maggies Fall 2008 collection and the rep informed me that they did get one in, so I made a 7:00pm appt....yes they close at 8:00 and they made sure to remind me of that. So I get there at 6:45pm and guess what.....They can't find the dress!!!! I wait like 40 minutes and the rep keeps asking me if a similar dress is the one im looking for so im like no, no, no that is not it. So she goes online to look at it and im standing at the desk waiting and she asks/tells me to go have a seat while she looks some more. I just left in total disgust. AVOID them if you can. Good Luck!!!!!!
Pros: They carry Maggie Sotterro
Cons: Customer Service and Price
08/21/2008 Posted by katie110581
In all honesty, the staff at this store is horrible to work with. I ordered my bridesmaids dresses from there and they had the girls input their measurements for an appropriate size. Well, my dresses came in and did not fit a single girl. We remeasured everyone, no one had changed sizes, but their charts and ordering process is completely wrong. I also know of 2 other people (close friends) who have had this same problem. They are always overly busy and rude when you are in the store, and extremely judgemental. The store is also filthy and very unorganized, with not a lot of staff available to help with your needs. When I had my problem with my bridesmaids, they were not helpful in the slightest and charged us for extra fabric and had the NERVE to want us to alter our dress through them. Yea right. I think you should look elsewhere in Cincinnati, as this store has no clue how to treat a customer. I would never recommend the horrible experience I went through to anyone. Luckily another store down the street helped us out even though we did not work with them directly. SHOP ELSEWHERE! GET THE EXPERIENCE YOU DESERVE!
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