10/06/08

Be Ready For Condescending Conversation And A Less Than Friendly Atmosphere...

by FightClub9060

I have been going to this store for a little less than a year now and at first I accredited my frosty treatment to the fact that I wasn?t a regular. But as time passed and with regular visits I began to realize that no matter how much business I gave them, or how many times I would attempt conversation, the result was always the same.

Don?t get me wrong, the selection is good and the service could be a lot worse. I just feel that in some industries (comics and collectibles especially) there should be a certain camaraderie between two groups (those being the suppliers and the demanders) who share similar interests.

The store is big and the titles are divided up so that one can locate them without much help from the proprietors. Parking isn?t great but one can easily manage. I am by no means a very serious collector, I stick to my few main titles and rarely venture beyond that. Call me old fashioned but I firmly believe that a comic store is a place where you can go to talk comics, collections, or simply how someone?s day is going. I haven?t found that here but maybe someone will get lucky, don?t hold your breath though. The only smile I receive is after my money is in the register and I?m on my way to the door.

My advice: Zero in on what you are looking for, roll up your sleeves and dig in. Let them know (or just suspect) that you?ve got an encyclopedic knowledge of everything that is comics and that you can hold your own without them. You don?t have to avoid them like the plague but be ready for condescending and furrowed brows as you innocently inquire about anything.

• Pros: Good Selection
• Cons: Customer Service

11/06/07

Wide variety, arrogant service

by russlb

I'm not a big collector though I appreciate the comics more than most men in their late 30s. The store has a good selection and variety of comic related merchandise - sculpts, toys, posters. About 2 years ago, I was in search of an Alex Ross poster of Joker and Harley and the service guy swore it didn't exist. Rude and sarcastic like Comic Book Guy from the Simpsons. So, it's not a gender thing as in the other review. I'm always baffled by the niche stores like this that offend people who, with a little helpful service would become an interested regular customer.

I always make it to the Earth while I'm in the area, too.

• Pros: variety of everything comics
• Cons: know-it-all service

09/22/07

most professional collector shop

by truedave

I can't remember how long I've been going to the Pleasant Ridge shop. Every few years I'll fall in and out of a hobby and go back. The owner has always been absolutly sincere and through. It's a completely professional and clean atmosphere. Everytime. It's also a good place depending on the day for shoptalk, where employees and customers get into deep discusions about things that don't really matter.

• Pros: Clean and courtous
• Cons: Back issue selection needs to be updated