Phyllis At The Madison

David M.

Joined 8 months ago

It was like she traveled back in time....

This is the first time I have every reviewed any business. However, I suprized my wife, a full-time mother of 3 very active children, with a random get-a-way day at the Spa.

She came home and that afternoon after receiving, a massage and new hair style that was done by the actual owner. It was like she traveled back in time. She was so relaxed and looked as great as the day we got married. On a side note she was also very thankful and simply rejuvenated in every aspect. If any men are out there reading this, the price is fairly comparable to other chain salons but the end result was definitely worth it at the end of the day.

Doesn't Recommend

bostongirl2836

Joined 2 years ago

RIDICULOUSLY OVERPRICED. I normally do not post reviews, but I am so upset that I need to. Do not go to Phyllis at the Madison unless you have a serious amount of money to spend and want a haircut that you could get at supercuts. I went to get my hair colored, which I don't normally do - she recommended highlights - fine by me, I figure it can't be more than $70-$100 (mind you they don't publish prices online, nice touch).

I wanted my hair to be lighter with the summer coming up. I left the salon 3 hours later with hair darker than when I started (pretty much looks exactly the same), a hair cut that was done in about 7 minutes flat, has zero style and wasn't what I asked for whatsoever -all for the bargain price of $225! I am from Boston and have had my haircut in upscale salons on Newbury street for a fraction of that price. If I had gotten the hair color and hair cut of a lifetime, maybe I would feel better about cutting off my arm to pay for it. Instead, I look the same, if not worse, than I did when I walked in and I'm a 1/4 of a grand in the hole for it.

I hope this review helps someone else - definitely go elsewhere to have your hair done.

Doesn't Recommend

Ann Maizie

Joined 2 years ago

Not a good salon experience.. Phyllis didn't listen to what I wanted. Very disappointed that I now have to find someone to fix what she messed up.

Doesn't Recommend

avs41

Joined 2 years ago

A Horrible Experience. Absoultly the Worst spa experience I have ever had.

My service was so poor I would up leaving my "Afternoon Affair" without even finishing all the treatments.

There are so many good spas in the Cincinnati area. Please don't waste your money.

Recommends

lovepicasso

Joined 4 years ago

Can't Beat IT. I have been seeing Phyllis for sometime. She is top notch. I just had a keratin treatment for my hair. Her prices are more reasonable than most salons. She includes product and a blow dry three days later to see how it turned out.

Everyone at this salon is professional, and courteous. I can't give it enough accolades.

Doesn't Recommend

CSMobileUser

Joined 5 years ago

What happened??. Everyone that was amazing is gone..where did they all go. Bad customer service and the nail services are over priced and the facials are terrible!!!

Recommends

debcol

Joined 5 years ago

Amazing customer service, and that's why I can't get an appointment as often as needed!. I've been going to Phyllis for over 10 years now...and for me, the commute is just under an hour. It's always worth the trip. I have never had a bad cut. My stylist is Rebecca and she's probably the best in the city. Rachel is my colorist, she used to be the best-kept secret in Cincinnati, but now the Cat's Out of the Bag as they say and I can't get in as often as needed. Both professionals are amazing, I'm a 50-something middle-aged woman and I'm always complimented on my hair...my hair cut is a classic cut that fits my face shape, age, and hair type. My highlights blend my gray and look beautifully natural. Rachel is truly an artist! Many of the stylists have been there since I started going...only recently have I noticed staff changes. The manicures and pedicures are the best around and worth every penny. I was a little disappointed in my last massage, but that's the only negative experience I've ever had at this salon. You can't beat the service, everyone has always treated me royally. I will follow Rachel and Rebecca as long as they will put up with me!

Doesn't Recommend

a_fengshui_master

Joined 5 years ago

Si Chi breeds here, energy that feels lifeless and dying.. My hair and nail visit left me with bad feel, like Si Chi, that of a low, decaying energy that may exist here, the energy that feels lifeless and dying; it can lead to illness and depression for those who are exposed to it for a certain amount of time. Many employees come and go. No balance, good energy leaves, good people they leave. Be careful.

You have choices, make them with wisdom, as you read reviews they feel like they were self derived, like self promoted and biased.

Find balance and positive find Chi.

Recommends

00rfm

Joined 6 years ago

best manicure I've ever gotten!. I've been going to the same place for years to get a manicure and they've always just been okay, so I decided to go to Phyllis at the Madison for a change. I had a friend refer me to a girl that she has been going to who dose a wonderful job on her nails, so I thought I'd give her a try. The salon was smaller than I expected, but the lady who greeted me was very nice and I didn't wait but a minute until I was greeted by Katie. Katie was wonderful to talk to, very through, and did an amazing job on my nails! It's been almost two weeks and My nails still look great. I'd recommend Katie to anyone in search of a great manicure.

Recommends

louben

Joined 6 years ago

Beautiful nails. I have been going to Phyllis for almost 4 years now and am exceedingly pleased with every visit. I always get my nails done by the beautiful Heather but not only is she pretty she is also smart and so her schedule has has been cut back a bit since she is in nursing school. Even though she is not always around when I need a quick fix, I am able to have my nails done by a talented and amiable staff member. Heather is so good in fact that when I sit down at another tech's table they say, "Heather did your nails, didn't she? She has a signature style that I am so envious of. Its just perfect!" Even her fellow tech's admire her work!