I just utilized Hercules for a local residential move yesterday, and they did an excellent job! Everything, from coordinating with the administrative assistant, to the actual move itself, was a positive experience. The movers were very friendly, efficient, and did a great job. Additionally, Hercules provided extremely reasonable pricing, and was readily available for a Sunday move, (which I had trouble finding with other moving companies). I highly recommend!
The owner of Hercules personally came to quote our large, complicated move. We left a 4 bedroom home of 25 years and were downsizing/storing/waiting for a townhouse to become available. I was so impressed by how professionally Ron assessed our situation and how calmly he reassured us that they would handle our move. We have antiques, collections & items of value that were treated with care and respect. We also had a time crunch, so we asked for a quote that would include total packing. To my surprise, the packing estimate was extremely reasonable and Ron personally packed our most fragile things. When the actual move occurred, it was completely smooth and easy....but happened the week before Christmas. (yikes!) So, when we arrived at our new home, I decided to keep one of Hercules' workers to help me unpack and remove the boxes and packing materials. It was a reasonable cost and turned out to be invaluable!!! We would "strongly" recommend Hercules Moving. Sincerely, Jan K. Hyde Park
A friend referred me to Hercules Moving & Storage and they moved us last weekend. We were very pleased with the experience. The moving men they sent were not only polite but amazingly strong. They worked quickly without breaking anything. In the end, the cost was lower than quoted. 5 years ago we'd used 2 men and a truck and had a pretty horrible experience, so we'd been expecting the worst. I would recommend Hercules Moving.
The worst moving company in Cincinnati.
I wish I could give this company a negative rating! Stay away from them.
I hired them to move me on November 29, 2011. I had lots of totes packed with my possessions & they were all clearly labeled as to contents & which floor or room they were to go. The movers completely ignored the labels & it has taken me over a month to unpack the boxes & carry things upstairs that were left downstairs & upstairs to downstairs. Lots of breakage & lids to many totes were cracked.
In addition, a drawer to a chest was damaged & I have been waiting for about a month to have that fixed. (Needless to say, no one called to give me an update.) They reassembled a bookcase (wall to wall & floor to ceiling) incorrectly & it now sways from side to side. I am going to have to get rid of it because it would be fatal to my dogs or me if it should fall over. Also, when I unrolled a carpet that had been in front of another bookcase, I discovered a large crack at the base.
Finally, I discovered that my IPhone was missing. I had just bought a new one & was going to sell the old one online for $65.00. I had put it in a stackable plastic drawer with the box from my new phone, & a charger cord. All have disappeared. Obviously, I cannot prove that one of the movers stole it, but no one else has been here since the move. I didn't steal it from myself & it didn't grow legs & walk off.
I was very nice to these guys. I went out & bought them soft drinks from McDonald's & even gave them a $100.00 tip! I have complained to the owner & his indifference is almost as galling as the damages I have suffered.
Again, hire this company at your own peril!!!
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