Don't use them. Horrible service! I missed my flight because of this cab company. I called twice and they kept saying it's on the way, like I was imposing on them. They are completely incompetent and when we called to say you made us miss our flight, bc your cab never showed, their only response was "no problem" and hung up. They didn't even have the decency to apologize. How is this company still in business?
Rudest cab service in all of Cincinnati, better off on BUS.
As the person who posted before I did said, it is nice to know you can call a cab if you ever happened to need one. HOWEVER........
Long story short, my car is in the shop, I still need to get to work, which is only a mile away. Had it not been so rainy and windy, I would have no problem with walking or waiting for and taking my job's shuttle.
Called Ron's reluctantly, as times are hard, don't want to spend money when I don't have to, but I truly had no choice with the bad weather.
Knowing that ALL cab companies can lag and have the possibililty of taking their dear sweet time, I tried doing the smart thing and calling the cab at 7 am fresh out of the shower so that if they were taking a while this morning, I could still make it at work by eight.
As I'm still getting ready for work, not even 10 minutes later, I get a call that the cab was outside. Although pleased, I told the dispatcher on the phone thanks much, but that I didn't expect the cab to show up that quickly. When I asked "could he give me about five minutes," the guy kinda mutters "I don't know if he's gonna wait around that long," and before I could even think of a response, he had rudely hung up in my ear. Like I'm just another insignificant customer he didn't feel like talking to.
I was forced to very quickly gather up my belongings for work and rush downstairs from my apartment, thinking that the cab would possibly be no longer in the parking lot, even two minutes after I was hung up on. To my relief, the cabbie was still there, and quite honestly, he himself was very friendly/cordial. But that still didn't change the fact that I didn't have time to do my hair and do a couple of other things I needed to do and felt very slighted and rushed by the dispatcher. I have to call you early, because I don't know how long it will take your unpredictable service to arrive at my home.
I am almost certain on the graves of all of my grandparents had I called Ron's later than 7 am, they would have taken a half-hour or more to arrive at my house and I certainly would be late for work. Damned if you do, damned if you don't with Ron's.
The thing is, a cabbie should wait outside for 10 minutes, if it means I'm paying him MY money for that time.
The dispatchers are particularly rude, they give you the feeling that you're bothering them for a ride that they're advertising. If you don't want to pick people up and get them to their destination in a friendly, professional manner, then I think you should shut your business down. You suck, Ron's Cab.
You are much better off with pretty much any cab company or even the Metro, opposed to Ron's.
Taxi Fail Use Ron's Cab at Own Risk. I'm a Cincinnati native so the need of a taxi service has never been top priority for me. But the fact that it exists should I need it has always been a comfort. So what should arise the very first time I partake of said Ron's Cab Service? Utter disappointment and a bad taste left at the back of my mouth for ever using the service again. I had a cab called at 3:00 pm to arrive at 3:30pm. The taxi didn't get there till 4 o'clock. They were coming from Downtown to Union Terminal! That's less than an 10 minute drive, if that! And when I called to let my displeasure known the dispatcher didn't even bother to apologize or provide a reason for why my cab as an hour late. I was late for a job training and no one bothered to apologize for their screw up. So use these guys if you want, but I'll never call Ron again.
How does Ron's Cab stay in business?. Should have read reviews before calling. As many of the reviews state: never, ever, ever, use Ron
NEVER USE THIS CAB SERVICE. The only reason I'm giving ron's cab one star is because when I choose 0 stars I'm unable to post. The cab drivers were incredibly rude to me and my friends and treated us as if we were a huge inconvenience to them. It's your f*cking job guy. Considering you were unable to graduate high school all your job involves is driving people around. The least you can do is pretend you were raised correctly.
Ron's Cab = Worst Cab Service EVER.
Our car broke down. We needed to go to the grocery store for our weekly groceries so we decided to call a cab company. We called ahead to make sure it was feasible. The woman who answered said sure, just to call 15-30 minutes before we needed a ride. So, we walked to the grocery store to save money (45 minute walk from our house). We did our shopping and about 15 minutes before we wrapped up called Ron's Cab. The same woman answered and said the cab would be there in 15-30 minutes.
We then waited. 45 minutes later no cab, so we called to check the status. No one answer. Finally after 15 minutes of trying to call the same woman answered. I asked her if the cab to the store we were at was still coming. She yelled to someone in the background and asked if they found a cab for us. She came back and said they were busy and couldn't find a cab to come to our area. I asked if there would still be one arranged and she yelled at me, said they were busy and hung up on me.
I tried calling back because I was desparate. $300 worth of groceries and this was the only cab company who we coudl find that ran on the West side. They would not answer any of my calls. We had too many groceries to carry and at this point, it was warm outside and most of our cold/frozen items were bad.
Absolutely the worst service ever! Rude people and terrible service! I want to get the word out to as many people.as possible not to use this service. Hopefully this will save others the headache we went through.
Never, Ever Use. I went to the grocery with my disabled mother spending 10 dollars on a 4 dollar ride due to using a credit card. When we phoned for the return trip they said it would be 15 minutes. Over two and a half hours later we had no ride. We kept calling. Rude people, no cab and food spoiling in the 90 degree weather. They would either not answer or when they did said they were working on it. We wasted ten dollars on the trip up, over 20 dollars in spoiled food, and after sweltering in the heat had to call a family member to get us after 3 hours of waiting. Never again, please don't use this service.
Worst experience ever. For 25 years of my life this was the worst cab experience of my life. I give the address to the cab driver - and spelled it out for him 5 times. After spelling it out for him he passes our exit and when I correct him he flips out at us for telling him a wrong address. He u-turns around and I begin to give him manual directions from the back (I thought this would be apart of my cab ride), he doesnt not follow my directions, and again makes a turn that I do not tell him to make. By the time we get to our apartment he charged us $40 more than we should have been charged and was yelling at us (despite me physically telling him the address 5 times). I HIGHLY recommend ANY cab company besides this company and to NEVER trust yourself with any of these drivers. There was NO expertise, NO customer service, and NO professionalism from this company. If anyone has questions feel free to email me, thank you
Information?. Can you describe the appearance of the cab and driver. My cell phone was basically stolen from a cab company during a professional development trip to Cincinnati and I am trying to hunt down the name of the company. I suspect it may have been this company. The receipt, of course, had no name, phone number, or contact information on it.
Don't listen to all these negative comments.... I don't know about all this negativity, I've dealt with Ron's for Years and have Never had a bad experience...today, when I was chosing a cab I stupidly decided to go with another service after reading all these horror stories...Big Mistake... I contacted Cincinnati Checker Cab who after learning that I wasn't going very far and that my fare would be rather small mumbled quite rudely that they weren't in my area, when I Know that they are right around the corner...hmmm...one guess who he refered me to, yup, Ron's...I contacted Ron's and guess what, I gave them the Exact same information and I received Immediate service...on top of that, my elderly mother who needed to reach the 24 hour pharmacy reported that her driver was especially nice and even opened the door for her...don't listen to all of these complaints, sure, their dispatcher sounds a bit gruff, but lets face it, they all do, the important thing is the fare was reasonable and the service was Mega fast, dependable, safe and the driver Very courteous, just as they have always been...I never should never have strayed, I'll be a Ron's customer for life.
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