Teak Thai Cuisine & Bar

01/14/12

Don't Bother- Service Has Gone Downhill

by Em09 at Citysearch

If you make a reservation for dinner at Teak Thai, don’t expect them to honor it. We made reservations an hour in advance on Open Table and when we arrived, we were told that Teak didn’t have our table because they hadn’t seen the reservation. The hostess offered some convoluted explanation about how they honor phone reservations first and don’t check the web reservations often. Despite the fact that the restaurant was only half full, we were told we’d have to wait 10 to 15 minutes for a table. If Teak isn’t willing to honor the terms of Open Table, they have no business using the service. Teak’s been going downhill for a while, but this experience was the final straw. There are too many good Thai restaurants in Cincinnati to bother with the poor service at Teak. After we left, we went to another Thai restaurant with food of the same quality, lower prices, and infinitely better service.

01/09/09

Excellent Asian food

by Suzette40 at Citysearch

The food and the service at Teak are great. I have never orded a bad dish. I would recomend everything.

• Pros: Great food, great service
• Cons: none

11/26/08

Great food, great service

by hornjock at Citysearch

My boyfriend and I went to Teak on a wednesday night thinking that they had half off sushi. When we arrived, we realized that it was half off appetizers and drinks only if you sit at the bar. The place was relatively quiet so we decided to give it a go and ordered a few tap beers and the mussel appetizer.

My boyfriend thought his beer was a little on the warm side, but mine was cold and delicious. Also, I have no doubt that if we would have nicely asked the waiter for a different, more chilled beer, he would have obliged. The mussels were pretty good and the spicy sauce it came with was surprising. How often do you get a spicy sauce that is actually spicy?!?! :) We then ordered a sushi roll; I can't remember the name of it, but it was something to do with "Spicy Spider" and had crab in it.

Holy cow.

Pretty phenomenal looking and tasting. In addition to a generous portion of rolls, there was a MOUND of spicy deliciousness on top. When I asked what it was, it didn't seem like any of the staff knew FOR SURE, but they did know the basics of the dish.

The bartender working was friendly and played a lot of Radiohead, which was much appreciated. We were impressed with the staff in general, who seemed eager to make conversation and give suggestions. We will definitely go back to Teak!

• Pros: Great staff, great food, cheap beer
• Cons: I wish the staff knew a little more about the rolls.

09/03/08

Nasty Food, WORST POSSIBLE Service, RUDE Management

by cincifoodguy at Citysearch

I have been to Teak several times with OK experiences but my recent visit will definitely be my last! After being quoted 20 minutes for a table, a friend and myself pushed through the bar crowd to order a beer which ended up taking 20 minutes to get do to the bartender sticking to one end of the bar where he obviously knew the crowd. We didn't bother ordering another while we ended up waiting an hour and a half for a table (for 2!!!). The host AND hostess were beyond rude and repeatedly gave me glares when I would ask about the table. Our waitress took her good old time and we ended up waiting another 20 minutes just to order a drink. I received my sushi (not so good!) about 15 minutes before my friend received hers and don't even get me started on the disgusting restrooms! When trying to comment to the Manager, he just looked at me and walked away while I was still talking!! We planned on heading out for a bit after dinner but we had no time after our 3 hour meal and NO patience left! By far, the worst dining experience I have ever had in Cincinnati! Trust me, anyone who has given this place a good review has obviously not branched out to other restaurants in the area! You couldn't pay me to eat here again!

• Pros: Location
• Cons: Service, Food, Cleanliness, Management...the list goes on

04/22/08

worst service EVER

by trustme5611 at Citysearch

ok, we had a reservation for 16 people, at 7:45. the reservation was made nearly a week in advance, and they had even rescheduled us, per their request. we get there on a saturday nite, it's completely packed, and there we are, stuck in the bar waiting. keep in mine, we had my 3yr old son w/us.

between the waiters being completely rude, making comments about everyone being in the way, and the manager continuing to tell us it'd only be 15 more minutes before our table was ready.... we should have just left then. finally at 9:15 we were seated.

BUT

they tried to sit us at two totally separate tables!! trying to speak with the manager was like trying to teach a fish how to walk. he simply could NOT understand why we were not ok with having two tables, across the room from each other! HELLO? if it didn't matter, we wouldn't have made a RESERVATION!

the food was so-so, nothing to really write home about, but the remaining service we received was just as horrible. no one got their food even remotely at the same time, in fact, one of our friends finally received her sushi, as the rest of us were getting our checks.

it was the WORST dining experience of my life, i would NEVER EVER go back there, and a few of our friend who used to be frequent diners there, will also never be going back. at the end of our meal, we asked to speak w/the manager about all the issues, and his words were "We don't need your money, we have plenty"

so there you go folks.

• Cons: absolute worst service