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Reviews from Around the Web
March 05, 2013
BEWARE THEY ARE TERRIBLE. BEWARE! Don't use them if you actually need to receive your whole order, or the right size, or the right color. Having ordered sugar flowers over a month in advance, I only got 1/2 of them. Then they resent the other half but in the…
December 05, 2012
ZERO STARS - ZERO CUSTOMER SERVICE. What a joke. Unfortunately, after spending $400 with them, I feel the joke was on me. Never again.
November 25, 2012
Don't shop here ever. I ordered 16 items, worth $290 for a new and important work project. My mother paid for them as a Birthday gift, but listed my email as a contact point. A few days before I received my package I got a "refund conformation" for $51 email…
October 01, 2012
Deplorable. I have never been treated so badly anyplace I have spent so much money. It took one encounter with the owner/manager to swear me off this place forever. It is within 3 miles of my home but I would rather pay the gas to go elsewhere that…
September 11, 2012
Horrible Horrible Horrible!!!. You would think at some point this company would look at all of the horrible reviews they get and realize its not the customers who are the problem, but rather them! THEY are the common denominator! I'd give them zero stars if I could!…
March 08, 2012
Screwed in a pink shack. If I want to get screwed I could stay at home, but instead I drove 35 miles to Sugarcraft at 9 am. I needed 3 things, none of which were stocked on the shelves. I had to ask for everything. One thing I needed was a 200 count box baking…
November 22, 2011
My Money can work in Cincinnati. I spent $156.00 on Wed. and on Mon. (5) five days later, I took (2) two things back not for the money , but to get something in place of it. One item was $9.00 dollars and the other was $7.00 and I told the lady just that, she said we can…
November 07, 2011
Bad experience all around. I ordered online and I accidently ordered the wrong thing. No problem, I understood that it was my fault. With the padded shipping (far more than if you or I shipped the same weight items) returning them would be far more expensive than…
August 08, 2011
RUDE STAFF....no longer a customer. I am not surprised on the reviews of this company...yes,yes,yes they are rude, The cashier is always frowning NO SMILE WHAT SO EVER, SHE ACTS AS IF SOMEONE OWES HER SOMETHING, SHE NEVER SMILES AND IS SO "UNFRIENDLY" SHE NEEDS TO BE…
July 08, 2011
No longer a customer. Sugarcraft is the worse!!! I'm a 52 year old woman who has done business with hundreds of suppliers via the web. Sugarcraft not only has the worse customer service, they are dishonest. Their mantra is Sugarcraft is right, the customer is…
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