9331 Seward Road, Suite A, Fairfield, OH | Directions 4501439.326339 -84.493871
Monday - Friday 9:00a.m. to 6:00p.m.
24hr Customer service line
I'm so angry with this business. I booked one shuttle for my wedding June 1, 2013 at Beckett Ridge Country Club. The hotel we were staying at, Staybridge Suites, booked another shuttle for us for free. So, we were supposed to have two shuttles there, two shuttles back. From 530 to 630, then from 11 to 12 and 11:15 to 12:15. Shuttle service was to end at 12:15, bottom line. I was only to pay for ONE shuttle for ONE hour.
However, I was charged an extra hour for the shuttle because the shuttle driver decided to return to Beckett Ridge to pick up more people... he arrived at the place at 12:20am, as confirmed by their GPS. He was never supposed to pick up more people... i didn't want to pay for an additional hour or else I would've asked for that... and yet he came back anyways for one more (5 minute drive) with another shuttle. I never agreed to them coming back to get more people after the hour I paid them for! They tried to say I was rude for not wanting them to come back to get all my guests back to the hotel... well guess what, the 10 people you picked up could've gotten a cab for 1/5 of the price of a full hour of their service!
After speaking on the phone with them multiple times, they have never returned my money. Their business practices are fraud-like in my opinion. Disgusting.
Oh and on top of all this... I heard from my guests that the driver began driving to the wrong ceremony site (Lake Lyndsay) on two occasions due to their mixing up my wedding with another wedding at the hotel. Further, I ordered two shuttles, not a shuttle and a limo... but that is what showed up at the end of the reception. Sure, a limo is nice... but the shuttle held 14 people while the limo only held like 8 to 10 of us. We needed more seats!
Please don't waste your time with this company! You can read the other poor reviews and see they lack professionalism, quality service, and ethics.
What a true service company. Their communication before the pickup is second to none. Really go out of their way to make sure you are happy with their services. Great company with cool rides. Customer for Life.
Thank you Alex for driving us around when we have your services. We enjoy the ride you make it smooth as possible. Special thanks to the ones who make the whole process of renting it easy!
Thank you for the great limousine service in our big day! You were on time and very friendly since we booked you, we will recommend this company to any one! We loved your services and will use you in other cases. No doubt.
We had a great time! Jim was wonderful. We will use this service again for our children coming up to the high school and for the future high school dances!! Thanks and Blessings!
A savannah nite limousine has done a great job with our limousine service. Thank you for making this a wonderful experience and there are a few limousine companies out there that are on time and ready to serve you.
I am totally happy with the limo services of A Savannah my whole experience went great from booking until the limo left! Thank you I will rent again!
We rented a limousine from A savannah nite limousines and we rented a 24 person limo for the occasion it was a GMC 5500, we had an incredible night it was so much fun that we will rent again soon this time all of my friends will help!
When I went in to take a look at the limousines available I was shocked with the great looking limos. We got my younger 15 year old a limo rental for her quincenera! She will be impact to see we got her a newer version limo. She is not expecting such a nice limo. Thank you Savannah night limo staff for your great help in getting me a special and making my sisterâ??s quince the best. Also want to thank you for your understanding. I strongly recommend them to you and your friends!
Had a great day with the limo my family and I enjoyed the limousine. It was what we had been looking for in months. The company is great and great service to you.
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