Absolute Appliance Repair

Sandy S.

Joined 5 months ago

Great service! Technician named Joe arrived on time and was very friendly and knowledgeable. He fixed our refrigerator within a short time, explaining every detail and left the old part with us. Would definitely use Absolute again!

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Joseph U.

Joined 2 years ago

Very Professional business. We have paid all of our staff for all work that were completed properly... Ray Borns was let go from Absolute Appliance Repair due to theft of company property along with multiple other issues that we do not wish to disclose to the public. Ray was paid for all of his services and actually owes Absolute Appliance Repair money for materials and company property that he never returned. All Appliance Companies Beware of Ray Borns. He is a scam artist that travels across the united states working for companies and leaving town with their property.

Recommends

angela c.

Joined 1 year ago

REALLY GREAT SERVICE. Really great service and quick response time for the 2nd time in a year.. Everything was so easy from the time I called until the technician had my washing machine working again. The best part was that he was able to fix it right away - was only without my washer for a day. I would definitely use ABSOLUTE APPLIANCE again and recommend them to anyone that needs to have an appliance fixed.

Liked: Service

Doesn't Recommend

Julie B.

Joined 1 year ago

Suckered in by a coupon!. Suckered in by a coupon! What a waste of both time & money! An all around bad experience and they didn't even fix anything! Short list of my complaints

(1) Would not quote a price over the phone (not even a ball park estimate) but was sure to point out a $50 off coupon was available online.

(2) Technician called 15 mins past the expected ETA to say he'd be two hours late.

(3) Using only a flashlight and a screw driver, my appliance was diagnose in less than 5 mins.

(4) Technician asked if I had a coupon before giving me a verbal estimate.

(5) Even with the coupon, estimate was double that of the BBB accredited company I called after the fact (who, by the way, was able to give me a quote over the phone).

(6) Paid $30 for nothing!!!!

Arrggh!

Doesn't Recommend

Keith M.

Joined 1 year ago

Not a Happy Camper - Not at All. Not a very good experience. Called Company at 9am was told service call would be 29.95 and performed that day and that they would call me with the problem when they got there. I agreed so they sent tech out. Was quoted repair at 190.00 on a fridg. and could have running in a short period of time. Though that was a very high estimate. Tenant said later tech was rude and up set I did not repair unit and even asked tenant to ok repair. Called company and asked what was wrong with fridge. They told me the 29.95 was only for est. to repair item. Nothing else. I would not recommend this company. Ok.. Update .. Called another appliance company they came out same day and diagnosed the problem called me and told me what was wrong and what needed fixed. I approved it 89.00 buck's... 110.00 dollars less. OK - that my experience. Guess I need to post this on Angie's List also.

Doesn't Recommend

Ray S.

Joined 2 years ago

Shady. This company still owes me money for my work! After several attempts to contact joseph underwood (owner) with no response I now realize that I will not be getting the pay that I have earned. The only thing that I can do at this point is warn customers about this company. The reviews are obviously bogus. The owner joseph, left the last review and seemed to forget that his name is located at the top. Deception is not what customers are looking for. Choose this company at your own risk!

Doesn't Recommend

cragle bones

Joined 2 years ago

sounds like this company is trying too deceive you. i dont get it how can joe underwood say they are the best appliance company in cincinnati when in fact joe underwood work for the company and the company will not pay him his wadges sounds like they are trying to build up there own company by deception. what a joke

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craigs513

Joined 2 years ago

Great Service. I called Absolute Appliance Repair on a Saturday and I received a call from field service within 10 minutes and he said he'd been here between 3 and 5. Mark showed up at 3:30 and was not only friendly, but helpful. He suggested I get a voltmeter and showed me how to use one for future knowledge.

One of Mark's first questions was how I heard about Absolute Appliance and I said the internet. He asked me if I had the coupon from the website, which I didn't, and he gave me time to print one out that would save me $50. In total it probably took him 30 minutes to repair my dryer and he gave me maintenance tips for the dryer and also tips on the washer, too.

My experience with Absolute Appliance through Mark was fantastic. Should I need anything in the future I will call Absolute Appliance repair because they are fast, efficient and fairly inexpensive.

Recommends

Korey B

Joined 2 years ago

Great service!!!. I called Absolute Appliance Repair on a Sunday. They actually answered the phone and within 2 hours they arrived at my house. The service man fixed my refrigerator on the spot. He was very polite and professional. The price was very reasonable. I will defiantly use them again in future!! Thanks again Absolute!

Recommends

josephunderwood

Joined 3 years ago

Best Appliance Service in Cincinnati, NKY Area!!!!. Absolute Appliance Repair provides the best affordable Appliance Repair in the Cincinnati, NKY area. We offer Same Day Service and have tons of online discounts. We are locally owned and operated. All work is guaranteed. We offer FREE service call with repair. If your appliance is on the fritz, we can help. Pick up your phone and call today!!!