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Towne Taxi
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Towne Taxi
Tips for Towne Taxi
January 21, 2013
worst taxi service ever rude dispatchers and very unprofessional never on time took me on a ride that should have cost 30 dollars that turned into 50 dollars they need to be shut down calls rons cab
0
Heart
August 03, 2012
I asked for them to pick me up 3 hours ago, and they agreed. I'm still waiting.
1
Heart
April 26, 2012
Town Taxi - Awful, DONT USE.
Called Town Taxi for a taxi at 3:20 PM. Even thought the dispatcher woman was rude as all get out, she told me they'd be here in a half hour. I call back an hour later and she interrupts me before I can even ask what the problem is and says it'll be another 30 minutes but no more than an hour...Well I've been waiting TWO HOURS now.
Oh and the wonderful review by mr. Edward Graham is by someone who works there. He's lying and probably being paid to do it. They don't do anything to accomodate customers. I'm stranded with my handicapped son right now bc they told me 30 minutes over 2 hours ago. If they had orignially said it would be over 2 hours, clearly I would not have booked a cab. The staff is completely rude and they clearly don't know whats going on. lets see what happens why I call for the THIRD time to see where my cab is..this time the dispacher screamed at me and I asked for a supervisor to which she put me through to a voicemail and claimed she was the only one there and couldnt get ahold of any drivers. I don't think thats 'accomodating cusomters" as their Employee Edward Graham would say. What a crock. I've been sitting out here waiting on a cab for 3 hours now with my handicap son. The next time my car is in the shop I would rather scour my own boobies off with rusty SOS pads then call Town Taxi. I hope nothing horrible happens to their company and employees..bc you know accidents, they happen all the time...jus' sayin :)
THEY ONLY GET 1 STAR BC 0 STARS ISNT AN OPTION
DO NOT USE
THEY'RE SCAMMERS AND RUDE
1
Heart
January 04, 2012
best taxi in cincinnati. everyone wants to complain when they don't get the service they expect, but the world doesn't revolve around them and ppl are doing there best to accommodate all customers. no body every write's a good review when they get the service they expect,because it was expected.Well let me be the first.Towne Taxi is a great company with a great staff i have over the years worked closely with the owner of towne taxi to ensure his vehicles look great and are safe for there passengers.and he(the owner) is concerned with the safety of his passengers and thats what impressed me. So if you want to get where your going in one piece call Towne Taxi.
0
Heart
July 06, 2011
BEST SERVICE EVER!!!!!!. I live and work in Cincinnati, OH, but, I travel frequently back and forth to Chicago. I started taking Towne Taxi at the beginning of 2011 and have continued using the taxicab service ever since!!!! I can call the night before, or even a week before and they are always on time with professional drivers...NEVER WILL I USE YELLOW CAB AGAIN!!!!! THEY HAVE BURNED ME TIME AND TIME AGAIN!!!!!!! Thank you, Towne Taxi, for your reliable service.
0
Heart
March 04, 2011
HORRIBLE SERVICE. I called at 10:30 AM and booked a cab for Noon. The lady told me they would have someone here as close to noon as possible. It's 1:30 and still no cab. I called and the lady I spoke with in the morning told me she could tell me if she could get me a cab or not. She informed me she could not predict the future or make an educated guess. I would never recommend this company to a friend or an enemy. They do not deserve to remain in business.
1
Heart
February 04, 2011
No dispatch. I had been a long time customer of Towne Taxi, until yesterday. This was their 3rd strike for me. It was the 3rd time I had been stuck at Hyde Park Plaza Kroger unable to even get dispatch to answer the phone. I tried numerous times, put on hold, waiting over half an hour. I even tried calling from my cell while holding on Kroger's direct connect landline. This is un-excusable. When calling another service, I was told they couldn't service that area, and referred me back to Towne. I was stuck with frozen, and perishable worth over $130, until I finally called Ron's Taxi, who responded first ring, and was there within 15 mins.
1
Heart
November 25, 2010
Worst taxi experience of my life!.
Had a VERY important interview the next day at 6:30 AM; hotel was a mere mile away but I knew it would be raining in the morning, so the Kingsgate Marriott suggested Towne Taxi. I don't know if there is a deal between the 2 companies, but there's certainly no way out of all the companies in the area I would EVER recommend towne taxi.
I called the night before the interview to reserve a taxi for "6 AM SHARP the next morning." I made it very clear that I needed the taxi at exactly 6 AM. Fast forward to the next morning at 6:05 AM. Not to be OCD, but needing to be sure, I called the company to insure that my reservation had gone through, and the clerk at the other end snottily assured me it'd be there in 5 minutes. TEN minutes later, now 6:15, there was still no cab. I called back, stating that I needed the cab at 6 AM SHARP and it was now 15 MINUTES LATE. The rude clerk said, "I need you to be more patient. The cab is across town with business and will get there in a few minutes." What's the point of reserving a cab if it's still business as usual and you can go pick up other customers at leisure?!?! The cab finally arrived at 6:21--with only 9 minutes to get to the building and specific room of my interview which was at promptly 6:30!! This is so unbelievable!! Who runs a business like this!?
I would never ever use this cab company again. If you need to get somewhere in a timely fashion, call them at your own risk and likely detriment. I'd give 0/5 stars if I could.
1
Heart
October 12, 2010
Towne Taxi - Horrible; never depend on it.. Most horrible experience. I booked a cab to drop my 3yr old in school at 9 Am ,they kept me waiting untill 9:50 Am. At 9:45 the doors close. The kid was crying since she was all dressed up and cudn't go to school...very sad experience. They are not commited, the call center people are very rude. Hopeless Towne Taxi. Never depend on it.
1
Heart
April 27, 2010
bad service. called around 4pm for a cab to work called back at 510 to check on cab, not one in the area. i think they should of told me that from the begining will be looking for other cab services
1
Heart
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