06/25/08

Reeked of marijuanna

by timz28

I dropped off my z28 to get fixed and upon entering the building I smelled marijuanna reeking from the back room. I did go ahead and let him give me an estimate, it took about 20 min. I decided to go with someone else to get it fixed.

thought that this was very unprofessional

06/17/08

Unprofessional Operation

by DropItNow

I dropped my Camaro off at Russ's to get the speedometer looked at. he gave me a quote ($300) and I went to pick my car up and it wasnt there. after waiting for about 10 minutes he pulled in and said he was out looking for a used part for it. he originally told me he was puting a new part in it. the problem had already been diagnosed so there was no reason for him to be driving it. needless to say i was very upset. i ended up getting it fixed for $200 from a guy that was up front and honest with me throughout the process. i strongly discourage anyone from taking their car to this guy.

• Cons: everything i stated in the review

03/18/08

Nice Job

by dayvid12

I have a 2006 Scion and my speedometer and odometer quit working. It was out of warranty and was referred to Russ's by my dealership. They had me bring my car to their shop in Sharonville and I had it checked out. They then had me make an apt to bring it in for repair. I dropped it off to them about s week later(my delay not theirs). He had it fixed the next day. Very prompt and professional. I would recommend them again..as I am now.

• Pros: Prompt Service
• Cons: Hard to get out of their shop onto busy street.