Don't waste your money.
Multi Lock is the type of company you would see on ?don't waste your money,? channel 9 news. They subcontract locksmiths out so when they arrive to your house they charge you any price they want!!! They are based out of Richmond, CA. My advice is to call a locksmith company that actually has an office in Cincinnati like Larry?s lock, Safe, and Security (513)-791-9163. I used Larry?s locksmith after a very bad experience with Multi lock. Larry?s locksmith has the BEST customer service!!!
My experience with Multi lock below:
Before closing on a new home I called multiple locksmiths in the area to get the best price. I finally decided to use Multi locksmith in Cincinnati and booked an appointment the day of our closing. They told me the price would be a maximum of 25 dollars per keyhole and they would be at our house between 6-7p.m. At 7:01 I call the Multi locksmith to make sure they didn't forget about us and they said it would be 20 to 30 minutes and the locksmith will call when he's on his way. Sal the locksmith finally called 3 hours later and asked me if he could just come tomorrow? I told him we had already moved our things in and we really needed it done tonight. When Sal finally arrived he told me the price was 45 dollars per key hole! I told him that's not the price Multi lock quoted me over the phone. He responded well that's what it's going to cost and proceed to argue with me and told me I was wrong and said I was lying (do you really think after calling all those companies I would go with someone that charges 45.00 per key hole?) After I told him I was going to call Multi lock he lowered the price to 35.00 per key hole. I said "No it should be 25.00." He responded, "I can do it for 25.00, but I can't promise I'll do a good job." So at this point he's going to charge me 25.00, but letting me know he's going to do a half ass job, I don?t think so. I called Multi lock and they told me "if that's the price he's quoting you than that's the price." They also conveniently didn't have a price quote stored in their computer. My husband heard everything and didn't like the way Sal was talking to me so he told him to get his things and get out. The lock smith proceeded to run his mouth the whole way out and then slammed our front door. My husband opened the door and said ?I dare you to come over here and slam our door again.? Sal told him to go F himself! Wow really unprofessional!
The next day I called the Multi locksmith's manager and told him what had happened. His response was I apologize, but the locksmiths we send for jobs are subcontracted and work for themselves. I replied, ?Yes I understand that, but they still represent your company and that doesn?t make it ok for him to act the way he did and name his price when you?re quoting me a different price.? If I did anything like that at my job I would be fired! I also told him the people taking the phone calls should ALWAYS put the quotes they give in the comput
Unbelievable Service at reasonably priced.. Fast, professional, and reasonably priced. They were able to cut my bike lock off of an outdoor bike rack (something most other locksmiths in the city said they couldn't do. They were able to make new keys and gave me the replacement keys on the spot. ).
Friendly and honest company. A good lock smith is hard to come by. If you don’t know who your using you could get ripped off. The last time I need a lock smith I used Avialable Locksmith. They were really fast in getting to see me and did a really good job on all my lock & key problems. They also charge a reasonable price for lock smith services. Don’t forget the name Avialable Locksmith for the next time you need locksmith services. They also provide 24 hour locksmith services.
Good job!!!!!!!!. It was Christmas eve and I had all the kids presents in the trunk. I don’t know how it happed but I somehow locked the keys in the trunk while taking all the presents into the house. I did’t know what to do How is going to come on Christmas Eve to open trunk for me. I did a search with my blackberry and found that Available Locksmith offered a 24 hour locksmith service. I gave them a call and no joke within 30 minutes somebody was there to open trunk for me. He also did it for a great price considering it was 9 pm on Christmas Eve. I would recommend Available Locksmith for anyone who needs emergency open trunk services.
Fast, Relaible Service.
I am a bit of a goof ball and I always forget things. The other day was no exception when I accidently locked myself out of my own shop. I didn’t know what to do and I didn’t want to try to lock pick by myself for fear of damaging the door. The guy in the shop next to mine gave me the number of Available Locksmith Cincinnati
, he said he had used them for all the lock & key installation in his shop. I called the service number and told them I needed somebody to unlock door for me. Available Locksmith Cincinnati had a technician at my shop within 30 minutes. The guy did the unlock door job in about 2 minutes and he gave me a great price. I was really please I have never seen anyone unlock door so fast. Thank again Available Locksmith Cincinnati !
Fast, Reliable, Quick. This locksmith company gave me the best locksmith service I ever had, I needed them to re key locks. They were fast reliable and easy. I was very pleased. Next time I need a locksmith service I’ll use them again.
Good Job. These guys are very experienced in their profession; They arrived at the time they said they would, they also offered alternative options for me that enabled me to get my job done at a lower price than I had expected. Calling them was the best decision that I have ever made!
We don't like calling them, but we need them.. The other day I don?t know how it happened but I broke my key in the ignition. I was in a big hurry so I called available locksmith from the time I placed the call until starting my car again only 45 min went by I couldn?t believe it. This kind of service is one of a kind I recommend to everybody.
If you need a locksmith you should call available locksmith. I did and after less than 25 minute.... If you need a locksmith you should call available locksmith. I did and after getting locked out of my house the guy came in no time and after explaining what he was going to do and how much it was going to cost. He got me in to my house .this company is the best in service.
That's the way to treat a customer!.
This is what I call excellent customer service. I called them to fix the lock to my garage door because I broke the key while opening.
I was quoted $130 for the job. Pretty reasonable, considering how much it costs to unlock a door. The locksmith came to my house in 30 minutes. Is that fast or what?
It took him all but 8 minutes to fix the door. The best part was when he quoted $110 as the final price instead of the original quote. Wow...I have never seen anyone reduce their quote. I happily wrote a check for $110.
I will gladly call them anytime I need their service.
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