This was a lousy excuse for a "spa." I booked an appointment for a manicure and pedicure and the receptionist asked if I would like a "full arm" manicure and I gladly agreed. But the mani/pedi was extremely basic. An average nail salon at the mall is much more pampering than this "spa." The technician didn't even soak my hands in water before cutting my cuticles and they are painful now that they are fraying. No one asked if I wanted anything to drink and there were absolutely no extras like aromatherapy, a warm neck roll or rocks. There was also no hand or foot massage. DON’T WASTE YOUR MONEY!