11928 Montgomery Rd, Cincinnati, OH | Directions 4524939.286085 -84.307795
Request Angela! – My mom & I had whirlpool pedicures with Angela today...it was the best pedicure I have ever had. She is experienced and does a very nice job. I suggest you request her!
"Spa" is an over exaggeration -- skip Idenity! – Booked an 1.5 hour massage, the massage was not very good. The therapist didn't seem experienced. However, this I can accept, when you are new to a salon sometimes you don't get a therapist that you like or jell with however the spa was a joke. From the minute I arrived, the receptionist was preoccupied with counting her draw totals to look up and help (it was 10:00 in the morning, how critical could this have been)? Once my massage was over, I steped into their showers (which from the surface look nice) however, one towel in the entire place which was a thin as a Days Inn. The toiletries were non existant, no soap, no shampoo -- nothing. Then the changing area didn't have a hair dryer -- I was in a salon and spa and they don't have hair dryers in the spa . . . I asked the receptionist to use a hairdryer and she said, "I'll see if I can borrow one from a technician." They really need to work on customer service and making their spa user friend. At least a little bottle of shampoo and one of those hairdryers that is attached to the wall.
Overall I was totally unimpressed with Identity (and my massage therapist). There are tons of spas in Cincinnati, skip this one.
Sign in with Facebook Sign in with Facebook to see what your friends are up to!
Do you have a review of Identity Hair Salon on your blog? If you include the Citysearch image link (shown below) in your post, we'll automatically link to your review from the business profile page. Here's how our Linkback system works:
The Linkback system is free and automatic. It's really that easy.
To link to our business profile page, copy the html below to your web page.