York St. Cafe

10/19/09

WILL RECOMMEND TO EVERYONE!

by DonnaGene at Citysearch

From the moment we walked in the door, we loved the atmosphere!! The items on the menu were very unique and the entees we ordered were fabulous! Save room for the home made desert!! The service we received was outstanding! The manager even went as far as to go next door to check to see if there were tickets available for us to see a show that was playing nearby. If you are looking for a great dining experience.... you must try York st Cafe!

• Pros: Great food, Great service, Great Atmosphere!!
• Cons: None

07/31/09

Great Food and Atmosphere

by Buddy1956 at Citysearch

As a native Campbell County Kentuckian, I eat there at least once, usually several times, whenever I'm back in the area. The food is always excellent and we are always perfectly attended by the staff.

• Pros: Love their salmon.

12/23/08

Your Street - RUDE TREATMENT BY MANAGER

by swingpatron at Citysearch

The food is ecclectic and pricy. There aren't any "true" meat and potatoes on their menu. Service tends to be slow and several times when dining there the orders have been incorrect. This isn't the only thing that angers me though. While attending the Swing Band performance on the 2nd floor, I was approached by the manager and verbally told off. Whatever happened to proper customer service and etiquette? You DO NOT go to a customer, no matter the what (when there was opportunity to talk to them earlier about something in private) and verbally tell them they are extremely rude when there are other patrons!!!! Being used as an example to other patrons is not PROFESSIONAL.

Although the Swing Band is VERY GOOD, the room they are provided is cramped and crowded. And although a group of us have been attending these concerts for the past several years, there have been times when we, having paid the cover to see the band are forced to stand (even though some are elderly), while patons waiting for a table in the restaurant on the first floor are given the tables. There is nothing on the second floor indicating that food is available, which was the reason for the manager feeling he HAD TO TELL US OFF. Even after we had bought drinks from the 2nd floor bar.

• Pros: Ambience is good - lots to see
• Cons: Slow service and rude management