428 Main St, Covington, KY | Directions 4101139.085573 -84.517253
that place is a ripoff bad they will scam you they told me i needed to get a diagnostic on motor it will be 70 dollars i said ok when they where done with diagnostic they said you have 2ook miles so it would not be worth fixing anything i asked them then why did you do a diagnostic on engine they said will it might have been something very simple so they did no work and charged me 87 dollars 70 for test and 17 to hook it up to car they robed me bad
Friendly staff – Almost any time you walk into such an establishment, it is due to stressful circumstances. The friendly, professional staff made my experience not only tolerable, but quite pleasant. I especially appreciated how they offered several options and even gave pros and cons of each.
The chandeliers in the shop will likely put a smile on your face too!
Fast, friendly and affordable – I walked in on a Friday afternoon and they looked at my car immediately. They saw what was wrong, gave me a few options and were able to fix it in 30 minutes. I feel if I had taken it to a chain repair store, they would have taken longer and not given me as many options, if any.
I will be taking my car back here is I have any issues in the future.
I couldn't be more pleased! – I went into Smith Mufflers today expecting to spend a lot of money. My car had been really jerky and I spun out on the highway. The man at the front desk said to lift the car up and run some diagnostics would cost around $30-35 and I would only have to pay that if there ended up being nothing wrong.
After the mechanic took my car for a drive he discovered that I just had low tire pressure and filled it up for free! It's very nice going to the mechanic and them not trying to rip you off, take as much money from you as they can or trying to upsell a ton of different products. I will definitely be going back!!!
A great group of honest mechanics. – Smith's has been my service center of choice for the last 9 years.
These folks are honest. Neither I nor my wife have ever felt pressured.
Take a look around their shop, it is neat and orderly - to me, that is the mark of good craftsmen.
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